Welcome to rabbit69.co.uk!
Below are answers to some of the most common questions our customers have about shopping on our website. If you need further assistance, feel free to reach out to us:
- Email: rabbit69.co.uk@gmail.com
- WhatsApp: 07555703504
- Phone: 07555703504
1. What payment methods do you accept?
We accept online payments and direct transfers through secure payment methods provided on our website.
2. How long does delivery take?
We aim to deliver all orders within 1–3 working days via Royal Mail.
3. How much does delivery cost?
The delivery fee is fixed at £5.95.
4. How can I track my order?
We will send you a tracking number via email as soon as your parcel is shipped. You can use this number to track your delivery through the Royal Mail tracking service.
5. What should I do if my order hasn’t arrived?
If your order hasn’t arrived within the expected time, please contact us:
- Email: rabbit69.co.uk@gmail.com
- WhatsApp: 07555703504
- Phone: 07555703504
6. Do you accept returns?
Yes, we accept returns under the following conditions:
- The item must be unused, unopened, and in its original packaging.
- You must contact us within 14 days of delivery to request a return.
For more details, please refer to our Return Policy.
7. How can I contact customer support?
You can reach out to us anytime via:
- Email: rabbit69.co.uk@gmail.com
- WhatsApp: 07555703504
- Phone: 07555703504
We strive to respond to all inquiries within 1 working day.